introduced the VA Call Center Multi-Factor Authentication Act, legislation to strengthen identity verification protections at the Department of Veterans Affairs (VA) call centers for high-impact actions involving veterans’ benefits and sensitive information.
Strengthen identity verification protections at VA call centers for high-impact actions involving veterans' benefits and sensitive information.
Occurrences
Today, Congressman Barry Moore (AL-01) introduced the VA Call Center Multi-Factor Authentication Act, legislation to strengthen identity verification protections at the Department of Veterans Affairs (VA) call centers for high-impact actions involving veterans’ benefits and sensitive information.
Evidence
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GovInfo lists H.R. 7704, sponsored by Barry Moore, with the full title requiring VA call centers to use multi-factor identification for high-impact veteran or beneficiary actions. The listed last action is February 25, 2026: introduced and referred to the House Committee on Veterans' Affairs.
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Moore's office announced that he introduced the VA Call Center Multi-Factor Authentication Act to strengthen identity verification protections at VA call centers for high-impact actions involving veterans' benefits and sensitive information.
Assessments
Moore introduced H.R. 7704, the VA Call Center Multi-Factor Authentication Act, in the 119th Congress to require VA call centers to use multi-factor identification for high-impact benefits and sensitive-information actions. The bill matches the promised policy and represents a serious legislative attempt, but the available official status shows it was introduced and referred to the House Committee on Veterans' Affairs with no passage, enactment, or VA implementation yet. Because the current Congress is still ongoing, the outcome is not delivered but remains unresolved rather than finally failed.