Call on the Department of Transportation to correct its 2024 consumer refund regulations so airlines are equally accountable for timely refunds, including by setting a firm deadline for airlines to return funds to ticket agents or aligning travel agencies' refund obligations with receipt of airline funds.

I respectfully request that the Department fix this imbalance through rulemaking or other appropriate administrative action, whether by establishing a firm deadline for airlines to return funds to ticket agents, aligning the agency’s refund obligation with its receipt of funds from the airline, or another workable solution.

Scott requested that DOT change its refund policy to protect travel agencies and require airlines to provide timely refunds or reimburse ticket agents promptly.

Sen. Rick Scott Urges DOT Sec. Duffy to Correct Loophole Hurting Small Businesses
primary · press_release · model gpt-5.5

unverified · Source version 50972 · locator unknown

“I respectfully request that the Department fix this imbalance through rulemaking or other appropriate administrative action”

Unverified model/legacy excerpt; not proof. AI summary (separate from source): Sen. Scott’s official Senate office posted the letter to Transportation Secretary Sean Duffy asking DOT to correct the refund-rule imbalance affecting ticket agents, matching the commitment to call on DOT for a fix.

delivered same_term A for effort

Sen. Rick Scott Urges DOT Sec. Duffy to Correct Loophole Hurting Small Businesses
primary · model gpt-5.5 · confidence 94%