My office will do its best to help constituents resolve problems with federal agencies when they have already contacted the agency in writing and provided the required authorization.

If you are a resident of the Third District and can’t get an answer from a federal agency in a timely manner, or if you have questions about a program or process, my office may be able to help resolve a problem or get you the information you need. ... While I will make my best efforts to assist you, please remember that federal agencies have discretion concerning decisions on individual cases and have the final say on the outcome.

The page commits the congressional office to try to help constituents with federal agency casework after they have already contacted the agency and provided written authorization.

Help With A Federal Agency
secondary · other · model gpt-5.4-mini